Privacy Policy
Privacy Policy
Last Updated: January 1, 2026
1. Introduction
Vision Therapy Advocates ("VTA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
Contact Information:
Vision Therapy Advocates
Operated by: HyperPop Marketing Ltd.
Address: 8611 Hazelbridge Way, Richmond, BC
Email: [email protected]
2. What Information We Collect
We collect the following types of information:
Personal Information You Provide:
Name: First and last name
Contact Information: Email address and phone number
Location: City or region (for clinic matching)
Visual Challenges: Description of visual symptoms or challenges you're experiencing (optional)
Consent Records: Records of your consent to be contacted
Information Collected Automatically:
Device Information: Browser type, operating system, device type
Usage Data: Pages visited, time spent on site, clicks, navigation paths
IP Address: Your internet protocol address and general location
Cookies and Tracking: We use cookies and similar technologies (including Meta Pixel) to track website usage and improve our services
3. How We Use Your Information
We use your personal information for the following purposes:
Connect You with Vision Therapy Clinics: Match you with licensed vision therapy professionals in your area
Verification Calls: Contact you to verify your information and assess whether vision therapy may be appropriate for your needs
Communication: Send confirmation messages via SMS and email
Service Improvement: Analyze usage patterns to improve our website and services
Marketing and Analytics: Build lookalike audiences for advertising, track conversion rates, and measure campaign performance
Legal Compliance: Comply with applicable laws and regulations
4. How We Share Your Information
We share your information in the following circumstances:
With Vision Therapy Clinics:
When we verify that you're a suitable candidate for vision therapy, we share the following information with one licensed vision therapy clinic in your area:
Your name
Email address
Phone number
City
Visual symptoms or challenges
Verification notes from our call
Each lead is exclusive—we only share your information with one clinic, never multiple.
With Service Providers:
We may share your information with trusted third-party service providers who help us operate our business, including:
Marketing Platforms: For advertising and audience targeting (e.g., Meta/Facebook Ads)
Customer Relationship Management (CRM): For lead management and workflow automation
Analytics Services: For website analytics and performance tracking
Communication Tools: For sending emails and SMS messages
These providers are contractually obligated to protect your information and only use it for the purposes we specify.
Legal Requirements:
We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
5. Data Retention
Verified Leads: We retain your information indefinitely for business purposes, including maintaining lookalike audiences for marketing and tracking referral outcomes.
Unverified Leads: If we're unable to verify your information or you decline our service, we may retain your data for up to 2 years for record-keeping purposes.
Deletion Requests: You may request deletion of your personal information at any time (see "Your Privacy Rights" below).
6. Your Privacy Rights
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal and business retention requirements)
Withdraw Consent: Withdraw your consent to be contacted at any time
Opt-Out of Marketing: Unsubscribe from marketing emails or reply STOP to SMS messages
File a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe we've violated your privacy rights
To exercise these rights, contact us at:
Email: [email protected]
Include "Privacy Request" in the subject line
7. How to Opt-Out
Email Communications:
Click the "Unsubscribe" link at the bottom of any email we send you.
SMS/Text Messages:
Reply STOP to any text message from us to opt out of future SMS communications.
Complete Data Deletion:
Email us at [email protected] with the subject line "Delete My Data" and we'll process your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including:
Meta Pixel (Facebook Pixel): Tracks website visitors for advertising purposes, including retargeting and conversion tracking
Analytics Cookies: Track website usage and performance
Functional Cookies: Remember your preferences and settings
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites (such as vision therapy clinic websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. If you're under 18 and interested in vision therapy, please have a parent or guardian contact us on your behalf. We do not knowingly collect personal information from children without parental consent.
12. International Users
Our services are based in Canada. If you're accessing our services from outside Canada, your information may be transferred to and processed in Canada, where data protection laws may differ from those in your country.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.
14. Important Disclaimers
Not a Medical Provider:
Vision Therapy Advocates is an educational resource and referral service. We are not a vision therapy clinic, medical provider, or healthcare facility. We do not diagnose, treat, or provide medical advice.
No Medical Advice:
All information on our website is for educational purposes only and should not be considered medical advice. Always consult with a licensed healthcare professional before making medical decisions.
Third-Party Services:
Vision therapy clinics we refer you to are independent businesses. We are not responsible for their services, privacy practices, fees, or outcomes.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Business Name: HyperPop Marketing Ltd.
Address: 8611 Hazelbridge Way, Richmond, BC
Service Name: Vision Therapy Advocates
16. Consent Summary
By using our services, you consent to:
The collection and use of your personal information as described in this Privacy Policy
Being contacted by Vision Therapy Advocates via phone, email, and SMS
Your information being shared with one vision therapy clinic for referral purposes
The use of cookies and tracking technologies on our website
You may withdraw your consent at any time using the methods described in this policy.